Streetship and Dragonfly recently announced a strategic partnership aimed at simplifying northbound e-commerce by offering US retailers a single point of integration into the Canadian market.
The collaboration combines Dragonfly’s last-mile network with Straitship’s cross-border logistics expertise, which covers 96% of Canadian residential addresses.
“Canada is a uniquely complex delivery landscape — dense urban centers, remote rural communities and everything in between,” said Pooja Nagpal, director of revenue and product at Dragonfly.
The service identifies broken handcuffs that have been transported across the border for a long time. Instead of coordinating with multiple carriers and customs brokers, merchants receive a tracking number from the originator to the Canadian shipper.
Nagpal said traditional cross-border options are expensive and fragmented. “It’s a step-by-step process. You can go to the post office, fill out the form and then wait for the mail to arrive,” she said. “However, in our solution, we worked with Streetship for a year.”
“We now offer US customers an end-to-end solution from the US to Canada with a single rate card,” Nagpal said. “They don’t have to worry about getting LTL or FTL from their warehouse in the U.S. They don’t have to worry about customs clearance, and they don’t have to worry about last-mile delivery.”
Nagpal described Canada’s distinct logistical constraints as distinctly different from U.S. domestic operations. She explained the geography.
“In Canada, there are two geographies that cover, what, 75% of the population — your BCs and your Toronto-Montreal region — and the rest is worse off,” she said. “It’s beautiful lakes, rivers and mountains, but it’s a difficult area.”
Dragonfly delivers to remote zip codes in British Columbia including Williams Lake, maintaining consistent service levels regardless of location.
The technology infrastructure enables customs clearance while the truck remains in motion, pre-cleared before reaching the border.
This can be especially useful for air cargo. “They pick it up; the charter is already cleared when it enters the border,” Nagpal said.
The duty-paid structure designates the Canadian shipper as the importer of record, creating an individual business-to-customer transaction rather than a blanket settlement.
“That’s the beauty of this program — in this charter, the shipper is the importer of record who is cleared, so no one is blanket clearing the goods,” Nagpal said. “This is a B2C single transaction.”
William Coe, managing director of Streetship, said the partnership meets a market need.
