Dollar General borrows Costco’s bargain hunting playbook


Every retailer wants to be like Costco, at least when it comes to China’s financial results.

Costco drives revenue by selling memberships.

“The most important item we sell is the membership card,” Costco CEO Ron Vickres told Fortune in an April interview.

Membership fees are important to Costco because they generate approximately 60-70% of its operating profit from them.

“This model generates predictable, high-margin revenue primarily from membership fees, which account for a significant portion of its operating profit, protecting the company from the volatility of discretionary spending,” shared Ineo Register.

And, while memberships drive revenue, the warehouse club’s popular “treasure hunts” drive traffic to its stores because members never know what they’ll find on each visit.

Dollar General wants to capitalize on those two models — membership revenue and visits driven by treasure-hunting shoppers.

Costco founder Jim Senegal explained how the treasure hunt model works in an interview with The Wall Street Journal.

We try to create an attitude that if you see it, you should buy it because chances are there won’t be another time. You’ll come in and find that maybe we have some lucky jeans that we’re selling. You come in the next time and we don’t have these jeans but we do have Coach handbags. That’s the treasure hunt aspect,” he said.

It’s not just about changing merchandise, but what you sell, according to a leading retailer analyst.

“The most important element of a treasure hunt is the quality of the merchandise, and Costco delivers. And men, many of whom hate shopping for clothes, can keep their wardrobe fresh while looking for steaks or wine. Everyone wins,” retail expert Cathy Hotka wrote in RetailWire.

RELATED: Costco has a secret weapon to fight rising gas prices

Dollar General is testing a new store format, designed to make the retailer more like Costo.

“We’ve reimagined our traditional store format by creating a new layout in response to what customers told us they wanted from their shopping journey. This new format is designed to be more open and inviting, resulting in more shopping and treasure hunting as customers encounter more categories as they walk through the store.”

Early results were promising.

“We tested this new format as part of our 2025 remodeling projects and were pleased with the increase in sales and relative sales performance compared to traditional remodels. Ultimately, we believe this format will help drive both transactions and tickets as the store prepares for a fully-loaded tour.”

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