BJ’s Wholesale is making bold moves to attract more customers


BJ’s Wholesale, one of the top warehouse clubs in the United States, continues to promote consumer awareness in its stores. With high competition from Costco, Walmart, Sam’s Club and other competitors, BJ’s boldly doubles down on strategy to attract more customers.

In the fourth quarter of 2025, BJ’s saw its comparable club sales (excluding gas sales) increase 2.6% year-over-year, while its operating income fell 0.2%, according to its latest earnings report.

Its sales performance during the quarter lagged behind top competitors Costco and Sam’s Club. Excluding gas sales, Costco’s US comparable sales increased 5.9% year-over-year, while Sam’s Club increased 4% during the period.

During the March 5 earnings call, BJ’s Wholesale CEO Bob Eddy said the company “navigated through 2025 in a dynamic environment marked by a more cautious, value-seeking consumer, tariff-related and geopolitical uncertainty, and widespread macroeconomic instability”.

“Value remains fundamental to how we serve our members, and we see that emerging at all income levels, especially in an era where many consumers are becoming more selective with their spending,” said Eddy.

BJ's sales increased 2.6% year-over-year in the fourth quarter of 2025. Shutterstock / Jeremy Land
BJ’s sales increased 2.6% year-over-year in the fourth quarter of 2025. Shutterstock / Jeremy Land ยท Shutterstock/Jeremy Land

While sales of groceries, perishables, consumer electronics and apparel increased during the fourth quarter after the start of shopping, BJ’s saw sales decline in its home and seasonal categories.

“We had a tough quarter in our home and our seasonal business,” Eddy said. “It was subject to tariffs. That’s where most of our inventory depletion happened.”

The continued trend of consumers being more cautious about their spending comes amid economic pressures, such as higher prices than tariffs, which have led to lower consumer sentiment. According to a recent EY-Parthenon survey, many Americans are cutting back on their spending in key areas as their financial situation worsens.

  • approx 1 in 4 US consumers felt worse Financially in December compared to the previous month.

  • regarding to 70% Flagged feeling Moderate or severe anxiety About the high cost of living, especially around food.

  • of the Three above Areas where consumers are Cut costs Tours, restaurants and entertainment.
    Source: EY-Parthenon

Consumers will be more value conscious and selective “through 2026,” which will “continue to shape the competitive landscape for retailers and brands,” EY-Parthenon Americas retail sector leader Will Auchinclos warned in a press release.

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